Portal Options
Navigating to Tools > System Options displays the Options screen.
You need a role with the SystemOption permission to access this screen.
To view or edit settings:
Click on Portal Options.
Check that the Portal Options field is displayed and defaults to General on opening.
Check that the Enable Portal RCI Event has been selected by default.
The fields on the General tab are described in the following table:
This field… | Holds this information... |
|---|---|
Enable Portal RCI Event | If selected, enables RCI events to be displayed in the Portal under Data Accuracy. |
Hide Parent Business Unit Levels | If selected, will hide Parent Business Unit levels that are not mapped to the user within the Business Unit tree. Only mapped Business Units will return in the MVC Portal. |
Login Screen Message Text | If selected, will enable the user to create a login message, limited to 200 characters.  Screen Message is blank, no message will be displayed on the login screen. |
Click on the Service Request Maintenance tab.
The fields on the Service Request Maintenance Options tab are described in the following table:
This field… | Holds this information... |
|---|---|
Location Service Request Grid Limit (Days) | The number of days before and after the current date that Service Requests are displayed in the Portal against a location. The limit can be set from 1 to 30 days. |
Location Help Text | Help text added to inform users how to search for Service Request Locations in the Portal when raising a new request. If left blank, no help is shown. |
Refer to Using the Dashboard then Custom Panels
Click on the Configurable Dashboard Panels tab.
These panels are not enabled by default.
The fields on the Configurable Dashboard Panel Options tab are described in the following table:
This field… | Holds this information... |
|---|---|
Enable | If selected this enables Panel Content to be displayed. |
Panel Header | Name used for the panel. |
Font | Font field is displayed. Font, Font Style, Font Size, Colour, and Underline Style can be selected from the drop downs.  |
Insert HyperLink | Insert HyperLink field is displayed. Text to display and address can be added.  |
Insert Picture | Picture can be selected and displayed on the panel. |
Panel Content | Displays the panel content selected. |