Working Schedule
Navigating to Tools > System Options displays the Options screen.
You need a role with the User Option permission to access this screen.
To view or edit settings:
Click on Working Schedule Options.
The Working Schedule Options field is displayed.
The fields on the Working Schedule Options field are described in the following table:
This field… | Holds this information... |
|---|---|
Schedule Type | The following Schedule Types appear in the drop-down:
 This option applies to the Response and Resolve Times against a Service Request Maintenance, and to Availability on Resource Booking. On opening, the Schedule Type defaults to Service Request Maintenance. |
Active | Displays the active days of the week for the working schedule.  The days Monday through Friday are selected by default. |
Start Time | Sets the Start Time of a working day.  The Start Time can be changed by selecting the up/down arrows within the Start Time field. |
End Time | Sets the End Time of a working day.  The End Time can be changed by selecting the up/down arrows within the End Time field. |