Pause a Job

To pause a job:

  1. Open the relevant job.

    Summary screen

  2. Tap Pause to pause a job.

    Pause button

    The Pausing Job screen is displayed.

    Pausing job

  3. Tap Reason List to display a list of completion options.

    Paused job reason list

    Note: These can be defined in Status Reason reference data (accessed by navigating to Maintenance > Job).

  4. Select the relevant reason.

    Note: If you select a 'Refer back to Helpdesk' or 'Refer back to Supervisor' reason, the job is removed from K2 Mobile and reassigned in K2.

  5. Tap Save.

    Save pausing job reason

    The job is paused.

    Note: Refer to Resume a Paused Job for information about resuming a paused job.

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