Hospitality Request Type

Hospitality requests can be used to manage service bookings.

Note: Navigate to Tools > System Options > Service Options > Hospitality to define hospitality request options.

To add a Hospitality request:

  1. Add a new Service Request and choose the Hospitality request type. Alternatively, you can search for and edit an existing Hospitality request.

    Hospitality button

    The Hospitality tab is displayed.

    Hospitality tab

  2. Enter details of the request.

The fields on the Hospitality tab are described in the following table.

This field Holds this information...
Service Location

The location where the hospitality is required. This field is mandatory.

Click the Location button to display the Select location window.

Location selector

Use the level selector to select the relevant room, floor, zone, building, site or business unit.
Description The description of the hospitality task. This field is mandatory.
Service Type

The service type. Select from the drop-down list. This field is mandatory.

Note: These can be defined in Service Types reference data (accessed by navigating to Resource Booking > Resource Booking).
VAT The Value Added Tax (VAT) rate associated with the request. Select from the drop-down list.
Quantity The number of individuals requiring hospitality.
Unit Cost The cost of hospitality per unit.
Service Data The date of service. Select from the drop-down list.
Service Time The time of service. Select from the drop-down list.
Note Notes related to the hospitality activity.
  1. Click Save.

When you create a new Hospitality request, the following options are added to the Tasks panel:

When you create a new Hospitality request the following options are added to the Associated Items panel:

When you view an existing Hospitality request the following options are added to the Associated Items panel:

Back to top