Taxi Request Manager allows you to view and filter requests for the Taxi service type.
Taxi Request Manager
To use Taxi Request Manager navigate to Services >Transport > Taxi Request Manager.
The Taxi Request Manager screen is displayed, with the grid displaying unfiltered search results.
The buttons on the Taxi Request Manager screen are described in the following table:
This button
Does this...
New Taxi Request
Opens a new Service Request with the Taxi request tab included.
Save
Saves your changes.
Include Closed
Includes or excludes service requests with a status of Closed.
Refresh
Refreshes the information displayed in the grid.
Custom Filters
Displays a drop-down box where you can manage custom filters.
Home
Drop-down field, where you can choose the request type to view.
Show Field Chooser
Opens the Field Chooser window. You can use the Field Chooser to determine which Fields are displayed in the grid.
At least one field must be selected.
Clear filter
Clears all filters applied to the grid.
The Taxi Request Manager displays all open service requests for the Taxi request type within the grid.
You can amend grid data in the following ways:
Double-click the relevant row in the grid to open the Service Request
Use the drop-down box in the Journey Status column to update the status
Drag a column header into the Drag a column header here to group by that column field to sort by the relevant column field
You can export the contents of the grid to Microsoft Excel. Select the relevant rows and right-click within the grid. Choose Export to Microsoft Office Excel > Save as Workbook.
Search for an Agency, Taxi Company, or Service Request
You can Search for agencies or taxi companies by choosing Agency from the drop-down list adjacent to the search bar. Choose Service Request>Taxi to search for taxi requests.
Taxi requests can be searched using the following field values: