Details can be viewed, but the status of a Job Item can only be progressed once a job has been started.
To start a new job from the Work List:
Tap the Maintenance tile on the K2 Mobile screen.
Select a job from the Work List tab.
Click on the Items tab.
Check that the selected Item details are displayed.
Check that the correct number of Items has been displayed.
To update a Job Item:
Tap on an existing Job Item.
Start a job to enable a job item to be updated.
Click on the Tick icon in the top right corner.
Check that the Job Item now shows as completed and the Item count has been reduced.
Select a completed job item.
Select the Cross icon in the top right corner.
Check that the Job Item now shows as Not Done and the Item count has been increased.
Select the Stop icon in the top right corner.
Check that the Job Item now shows as Not Applicable and the Item count has been increased.
Please note, these errors can depend on your browser setup.
If this problem persists, please contact our support.